Politique de confidentialité

We assume that you trust us. We therefore consider it our responsibility to protect your privacy. On this page, we explain what information we collect when you use our website, why we collect it, and how we use it to optimize your user experience. This privacy policy applies to the services of Douxora and does not apply to the privacy practices of other websites and resources. By using our website, you agree to our privacy policy. Douxora respects the privacy of all users of its website and ensures that the personal data you provide is treated confidentially.

Our Use of Collected Data

Use of Our Services

When you sign up for one of our services, we ask you to provide personal data. This data is used to provide our services to you. The data is stored on Douxora’s own secure servers or on those of a third party. We will not combine this data with other personal data in our possession.

Communication

If you send us an email or other messages, we may retain those communications. Sometimes we may ask you for personal data relevant to the situation in question. This enables us to process your request and respond to it. The data is stored on Douxora’s secure servers or on those of a third party. We will not combine this data with other personal data in our possession.

Cookies

We collect data for research purposes in order to better understand our customers and tailor our services accordingly. This website uses “cookies” (text files placed on your computer) to help the website analyze how users use it. The information collected by the cookie regarding your use of the website may be transferred to Douxora or to the secure servers of a third party. We use this information to track how you use the website, to compile reports on website activity, and to provide other services related to website activity and internet usage.

Purposes of Use

We do not collect or use information for purposes other than those described in this privacy policy, unless we have obtained your prior consent.

Third Parties

Information is not shared with third parties, except for web applications and integrations provided by suppliers that we use for our store and order processing. This includes the WebwinkelKeur review system. This information is used solely for the purposes of the relevant application and is not disclosed further. In addition, in certain cases, information may be shared internally. Our employees are required to respect the confidentiality of your data.

Changes

This privacy statement is based on the use and capabilities of this website.

Any adjustments and/or changes to this website may result in changes to this privacy statement. We therefore recommend that you regularly review this privacy statement.

Options Regarding Personal Data

We offer all visitors the opportunity to view, modify, or delete any personal information that has been provided to us.

Newsletter Personalization/Unsubscribe

At the bottom of every mailing, you will find the option to modify your information or unsubscribe.

SMS Marketing

We value your privacy and the information you agree to share with us in connection with our SMS marketing service. We use this information to send you text messages regarding your order, including abandoned-cart reminders, SMS marketing offers, and transactional messages, including requests for reviews from us.

Our website uses cookies to keep track of the items you have added to your shopping cart, including when you have abandoned your cart. This information is used to determine when to send SMS cart-reminder messages.

Changing/Canceling Communications

If you would like to change your information or be removed from our records, please contact us.

Disabling Cookies

Most browsers are configured by default to accept cookies, but you can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, some features and services on our website and other websites may not function properly if cookies are disabled in your browser.

Questions and Comments

We regularly check that we are complying with this privacy policy. If you have any questions about this privacy policy, please contact us: